An integrated payment collection solution for all stakeholders including business owners, collection heads, collection agencies, tele-callers and field agents. Suited for any customer facing service industry like telecoms or banks, SmartCollect can be integrated with AR modules of any ERP systems. SmartCollect is designed to handle all activities during field payment collection process and send data back to the AR module.
Real-Time Collections Visibility
Real-time updates of nationwide payment collection status, allocation vs collected info, Sector/Bucket wise indices, agency performance indicators etc. are essential for collections planning, implementation and monitoring by the corporate team. This data combined with location data provides even further insights for making collection strategies.
Daily Collections Planning
Agency managers needs updated collections info and necessary tools to maximize daily collections through smart planning of field agent activities during the day. Our collection tools provides visual representation of data from a location perspective for effective day wise activity planning.
Mobile App For Field Agents
Field agents needs 360° info and history about default customers to make a successful payment collection. Our Apps provide easy access to all this info and suggestions to propose alternate collections plans to customers. The App also enables payment collection through various channels and leave no paper work to be done by the field agent.
The core purpose for the solution is to ensure effective and faster collections processes.
Standardization of Collection Process
Standardization of processes and procedures leads to increase in overall productivity and better compliance.
Portal for Agencies
Visualization of data provides management in effective planning, executing and measuring strategies to fine-tune offerings based on customer demands.
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